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Whether you have a question about our services, need trading support or want to begin your investment journey, our team is here to help.
ESCALATION MATRIX
9:00 AM to 12:30 PM & 2:00 PM to 6:00 PM
9:00 AM to 12:30 PM & 2:00 PM to 6:00 PM
9:00 AM to 12:30 PM & 2:00 PM to 6:00 PM
9:00 AM to 12:30 PM & 2:00 PM to 6:00 PM
Name and Contact Details of Key Managerial Personnel Including Compliance Officer
Escalating a complaint
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or Exchange at https://www.mcxindia.com/Investor-Services . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Note on escalation levels
Please mention working hours of each escalation level (eg. Mon-Sat; 9:00 am to 12:30 pm and 2:00 pm to 6:00 pm).
Same contact number shall not be mentioned for more than one or all escalation levels.
Contact numbers mentioned shall be handled by the escalated person.
Ensure the contact numbers mentioned are reachable.
Ensure IVRS allows caller to reach the desired escalated level.
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39-A, Double Storey, Main Road,
Malkaganj, Delhi-110007 (INDIA)
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Customer Support
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011 - 4789 0000
Email Support
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info@ishaanmetals.com
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Registered & Corporate Office
39-A, Double Storey, Main Road,
Malkaganj, Delhi-110007 (INDIA)
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